We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us by clicking on our Contact Us page.
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
We accept Paypal payment.
You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 5 business days), the time it takes us to process your return once we receive it (7 to 15 business days), and the time it takes Paypal to process our refund request (instantly).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the US. Note that there are restrictions on some products, and some products cannot be shipped to US destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart.
If your item is not in stock, we will back order for you. You will be notified via Email in 1-2 days if your item is back order. You will have the option to cancel your order if you would rather not wait.
Prices subject to change due to interchanged part numbers in the event that this happens we will contact you prior to shipping. Oversized boxes will cost more to ship. Prices subject to change without notice, in the event of a price increase we will contact you prior to placing your order.
For orders made from within the United States sales tax will be applied to all in state orders. All other orders are tax free.
We would love to hear from you. If you need to reach us, please click on our Contact Us page for email address and phone numbers.
IMPORTANT NOTICE TO FREIGHT ORDERS
Please be sure to inspect the shipment for damage prior to signing for it. If there is noticeable damage to the box, please inspect the part for damage as well.
In the event that your part(s) is/are damaged, it is important that you refuse the delivery and contact us immediately. By signing for the shipment, you are agreeing that it was delivered in good condition, therefore no damage claim can be filed with the carrier.
Once the shipment is signed for, you are liable for any damage to the parts, so please be sure that your shipment has arrived in good condition prior to signing for it. If your delivery is being shipped to a commercial address, please be sure that any employee that could sign for it knows this information as well and either contacts you when the shipment comes in, or inspects it for damage before signing any paperwork.
**LIFT GATE NOTE** In the event that you should require a lift gate, the customer is responsible for the charges. These charges start at $90.00 USD from FedEx and you will get a bill in the mail from FedEx, after using this option.
PRICES SUBJECT TO CHANGE DUE TO INTERCHANGED PART NUMBERS IN THE EVENT THAT THIS HAPPENS WE WILL CONTACT YOU PRIOR TO SHIPPING. OVERSIZED BOXES WILL COST MORE TO SHIP. PRICES SUBJECT TO CHANGE WITHOUT NOTICE, IN THE EVENT OF A PRICE INCREASE WE WILL CONTACT YOU PRIOR TO PLACING YOUR ORDER.